Refund policy

Garimansh accepts returns and exchanges within 15 days of delivery, as long as the item is unused and in its original condition. Last updated: October 10, 2026

Returns

Our return policy lasts 15 days from the date of delivery. If 15 days have passed since your purchase, we are unable to offer you a refund or exchange.

To be eligible for a return, your item must be unused, unwashed and in the same condition that you received it, with all tags attached and in its original packaging. We may refuse a return if the item shows signs of wear, washing, perfume, stains or damage that did not exist when it reached you.

For hygiene reasons, customised or made-to-order items, and innerwear or accessories, are not returnable.

Exchanges

We are happy to exchange an item for a different size, subject to availability. Once we receive the returned item and confirm that it meets the conditions above, the replacement is shipped within 24 to 48 hours.

If an item arrives defective or damaged, we will ship a replacement the next day after our Customer Experience Team confirms the issue.

Refunds

Once your return reaches us, we will inspect it and process it within 24 to 48 hours. Approved refunds are sent to the bank account or payment method you tell us to use.

For orders paid for online, the refund reaches you in 7 to 10 business days, depending on your bank. For Cash on Delivery orders, we will ask for your bank account details so we can send the refund by bank transfer.

Return Shipping

We do not currently offer reverse pickup. To return an item, you will need to ship it back to us yourself using a trackable courier or postal service. To help with the cost, we will give you a ₹100 coupon towards your next order. Please keep your courier costs reasonable, and keep the courier receipt until your return has been confirmed.

Shipping costs paid at the time of the order are non-refundable, except where the item you received was wrong, damaged or defective.

Damaged, Defective or Wrong Items

If your order arrives damaged, defective, or with the wrong or a missing item, please email us at devkservices@gmail.com with your order number and clear photos of the item and the packaging, within 48 hours of delivery. You do not need to send the item back unless our team asks for it. Once confirmed, you can choose either a replacement (where the item is in stock) or a refund.

Cancellations

To cancel an order, email devkservices@gmail.com within 24 hours of placing it, with your order details. Orders that have already been shipped cannot be cancelled. To change an order before it ships, please call us on +91 9987 993 994. Changes are not possible after the order has shipped.

If you cancel before shipping, we will refund the amount to your bank account within 7 to 10 business days.

How to Start a Return

Email devkservices@gmail.com or call +91 9987 993 994 with your order number or invoice number.
Pack the item securely, with all tags and the original packaging.
Ship it to: [Return address, confirm with client. Currently: Dev K Services, Unit No. A-1201, 12th Floor, One BKC, A-Wing, Plot No. C-66, G Block, BKC, Bandra East, Mumbai 400051]
Email us a photo of the courier receipt so we can track your return.